General Business Conditions

A. Terms of Delivery and Payment for Private Customers

Prices and Delivery Charges

• The prices stated are final prices and include the statutory value-added tax. We reserve the right to amend prices. We will supply our books and magazines to you at the prices valid an the date of despatch. Invoices will be issued in Euros.
• You will receive your delivery by post, free of postage charge, using the cheapest method. If you explicitly request a particular mode of dispatch (such as registered letter, air mail, courier etc.) we will charge you the actual cost incurred for this.
• For the authors of our publishing house, the special conditions agreed upon are applicable. Please point out your status when placing your order.

Terms of Payment

• Payments must be made net within 30 days after the date of invoice bank transfer. If payments are made from abroad, all bank charges are for the account of the payer. In the event of a delay in payment, the publishing house is entitled to charge reminder fees and default interest at the customary bank rate. We reserve the right to supply our goods to new customers and buyers who repeatedly delay settlement of our invoices, only after advance payment. The goods supplied remain the property of our publishing house until payment has been made in full, pursuant to § 455 of the German Civil Code. 
• If a title is out of print or is not available for any other reason, the customer is not entitled to have the order executed. You will be immediately informed of the non-availability of the ordered goods. If an ordered title has not yet been published or cannot be supplied temporarily, you will be informed of the time when the title is expected to be available. Orders taken for titles not yet published or temporarily unavailable, will be automatically reserved. Unless the order is cancelled, reserved titles will be automatically delivered upon publication, regardless of time that has elapsed.

Conclusion of Contract and Cancellation of Subscription/Right of Cancellation

• You can place your order by letter, fax or e-mail. The purchase contract materializes through our accepting your order by sending you the goods. We usually process orders within 3 working days.
• If a subscription order is placed, we will supply as from the next available issue, unless you explicitly request the subscription to start with a specific issue. Subscription orders are valid for at least one year. After this initial period, subscriptions can be cancelled by telephone or in writing with three months’ notice.
• You can cancel your order within two weeks after receipt of the goods. The cancellation is not required to state any reasons, but it must be submitted in writing (by letter, e-mail or fax) within two weeks or the goods must be returned within this period. To comply with the period, it suffices if the written cancellation or the goods are sent to the address of our publishing house in due time. However, the customer has no right to cancel an order for the subscription of magazines or for the delivery of individual issues of magazines.
• In the event of cancellation, you are obliged to immediately return the goods. Any payments already made will be reimbursed to you. In the event that the returned goods show signs of damage or use, we reserve the right to deduct an appropriate amount.
• If goods are returned that we have supplied by mistake we will reimburse the costs for such a return to you. Please return the goods to us sufficiently stamped and not unpaid.

Place of Performance and Jurisdiction

• The place of performance and jurisdiction is Munich, Federal Republic of Germany. We reserve the right to revoke and amend our General Business Conditions.

B. Terms of Delivery and Payment for the Book Trade Prices:

Prices

• The prices stated are binding shop prices and include the statutory value-added tax. We reserve the right to amend prices. We will supply our books and magazines to you at the price valid on the date of dispatch. Invoices are issued in Euros. We request customers from other EU countries to state their VAT ID number, otherwise we must charge you the currently applicable value-added tax rate (7%).
• The basic discount on books is 25% off the shop price unless otherwise agreed upon. The publishing house reserves the right to reduce discounts on individual titles, whereby it is ensured that all customers are treated equally. The basic discount for magazines is 20% off the shop price. Special conditions for book desks are possible upon request. We request you to contact us. We would also be pleased to receive subscriptions and follow-up orders for magazines and book series.

Delivery and Dispatch Costs

• Delivery is carried out at the expense of the recipient. If delivery is made by post the recipient is charged the postage. Bookshops linked to the book distribution services of Libri are supplied via book vehicles, unless otherwise agreed upon. If a specific method of dispatch is requested, this must be stated in the order. Otherwise the cheapest method of dispatch will be chosen.

Terms of Payment

• If no other arrangements have been agreed upon, invoice amounts are payable by bank transfer within 30 days after the date of invoice, without any discount deduction. If payments are made from abroad, all bank charges are for the account of the payer. We grant a 2% discount for payments made via BAG within 30 days after the date of invoice. The customer is not entitled to refrain from making payment if credit noted have not yet been issued or account discrepancies have not yet been clarified. If any deductions are made for credit notes, the date of the credit note advice must be stated. In the event of a delay in payment, the publishing house is entitled to charge reminder fees and default interest at the customary bank rate. We reserve the right to supply our goods to new customers and buyers who repeatedly delay the settlement of our invoices, only after advance payment. The goods supplied remain the property of our publishing house until payment in full, pursuant to § 455 of the German Civil Code. 

Reservation of non-availability/Reservations

• If a title is out of print or is not available for any other reason, the customer is not entitled to have the order executed. You shall be informed immediately of the non-availability of the ordered goods. If an ordered title has not yet been published or cannot be supplied temporarily you will be informed of the time when the title is expected to be available. Orders taken for titles not yet published or temporarily unavailable will be automatically reserved. Unless the order is cancelled, reserved titles will be automatically delivered upon publication regardless of the time that has elapsed.

Conclusion of Contract and Cancellation of Subscription

• You can place your order by letter, fax or e-mail. The purchase contract materializes through our accepting your order by sending you the goods. We usually process orders within 3 working days.

• If a subscription order is received, we will supply as from the next issue available, unless you explicitly request the subscription to start with a specific issue. Subscription orders are valid for at least one year. After this initial period, subscriptions can be cancelled by telephone or in writing with three months’ notice.

Returns

• All returns must be sent to our publishing house’s address (NOT the address of our publishing house’s supply point), stating the voucher number and date and must be in sellable condition. If an order ist made with the right of return, and the returned goods are received in due time, and are still in a sellable condition, they will be fully credited in compliance with these conditions (automatically via BAG for BAG customers). Otherwise we reserve the right to deduct an appropriate amount. Titles purchased based on a firm order can only be returned after prior express approval by the publishing house, if they are in a sellable condition. We reserve the right to make further deductions for returned goods that can no longer be sold.
• If goods are returned that we have supplied by mistake, we will reimburse the costs of such return to you. Please return the goods to us with sufficient postage and not unpaid.

Place of Performance and Jurisdiction

• The place of performance and jurisdiction is Munich, Federal Republic of Germany. We reserve the right to revoke and amend our General Business Conditions.